All Experiences

Daksh Concentrix

Mar 2022 — Dec 2023

Overview

At Daksh Concentrix, I provided technical support and maintenance for critical AWS infrastructure, ensuring maximum uptime and security while automating workflows to improve operational speed.

My Role

  • Provided technical support and maintenance for AWS infrastructure (EC2, RDS, S3), achieving 99.9% operational uptime.
  • Automated log monitoring and alerting workflows using CloudWatch Logs and Alarms, reducing mean time to detection (MTTD) by 60%.
  • Strengthened application security by managing IAM roles, security groups, and network ACLs.
  • Developed shell scripts for routine maintenance tasks and data migration automation, improving operational efficiency by 70%.